Troubleshooting Rugby Events



Cannot add a Default Club for team registrations

Check that the Club has a parent


Has the hierarchy of the Parent Club changed?

If the hierarchy has been change by Rugby Australia, you need to ensure that the Children Entities have been added to the Rugby Event Payment setting

  1. Go to Rugby Event Payment Settings
  2. Click Entity Availability
  3. If the Select all immediate children type and Select all children entities are not ticked, then tick these boxes
  4. Then click Save
After
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